To better assist our guests and that variety of needs: If your dogs can't be kenneled for any reason additional fees to reserve the daycare area or to book a "express grooming" time slot will be required. "Express Grooming" is a 9am appointment only, where your rascal(s) is / are the first dog(s) of the day. Our goal is to keep your pets in our care for as little time as possible with safety & quality in mind. If your dog's can't be kenneled nor utilize our play area an express grooming Read more

Whether we get the opportunity to pamper your rascal(s) or someone else does; please verify that your service provider has a business license and is operating with insurance. Grooming does come with a risk as groomers are using multiple sharp tools on your pet’s body and around the face. Although a good groomer will practice safe handling techniques to minimize risks / accidents; it can happen. Your Fido may not necessarily sit still for services and one slight move can result in injury. The Read more

We have been happy to serve our local communities with quality pet care since opening in 2015. We are thankful to have the opportunity to have such great clients and to be entrusted to be your selected pet care provider! Our goal with our business is, always has been and always will be; is to provide quality pet care services, from one on one grooming appointments, personable care for pets and clients, to products to meet your pets specific skin & coat needs and more! Your rascals are unique and Read more

At Natalie's Rascals we pride ourselves in quality customer care, from our pet parent clients to the pets we pamper. We strive for excellent customer service and pride ourselves in our services. If for any reason we don't meet your expectations in any area of our business we'd love to hear from you! We value all the business we happily receive and would like to get the opportunity to fix an error (if any) prior to you finding a new provider. If not to retain your business, but to allow us to Read more

Everyone is looking for the best deal. We are all guilty of this at one point or another. However I bet at one point or another, we learned the meaning of the term "you get what you pay for." Our pricing has been reviewed by groomers (some master groomers) nationwide and has been labeled as "fair" yet "competitive" with the industry standards in mind by these peers within our field. Just like any service, there is going to be someone cheaper and someone more costly. Although we try our utmost to Read more

If your rascal(s) is/are in need of weekly medicated baths suggested by your veterinarian whether it be with prescription products or our medicated bathing solutions; we would be happy to schedule these re occurring appointment's at a special flat rate. Just call and request a medicated re book special consult with Natalie. (951) 609-0123 Note: Appointments be pre-booked and maintained to receive special rates. Read more

HAND SCISSORING: The term "hand scissoring" refers to a technique within the grooming industry that is a detailed cut / groom with only the use of shears (no clippers.) This process allows a groomer to create a more sculpted groom (dependent on coat type, texture and condition.) Pricing for full hand scissoring available upon consult, pricing will be determined on cut request, size of dog, texture and condition of coat. This process would require special extended booking as it can be a detailed Read more

At times we are asked; why a bath is necessary if we are "just shaving a dog?" The theory of the question makes sense, why take the time to full bath and dry hair that you are just going to shave off. At times we do pre-shave (mainly dogs whom are matted, but not often. Mos t rascals receive an in depth bath with organic products hand selected to the pets skin and coat conditions and receive a hand blow dry. Both of these processes do take time, at times the prep work (bath, dry and brush out) Read more

Refusal Of Service At Natalie’s Rascals we rarely have to refuse services, however it is a possibility. Your pets comfort and safety goes hand in hand as our number one priority. Not only is this our motto, but it is our policy. If we ever feel that services are not safe to proceed with, due to medical / health reasons or your pet is not comfortable / is stressed we may suggest other options. Of course we would love to pamper every rascal that has the opportunity to come visit us, however we Read more

Cancellations and how they effect a small business: When an appointment is made for your pet(s), that time is put aside exclusively for you and your pet(s). Consequently, another client and pet can not be serviced at that time and sometimes not even that day. Because there are only so may hours in a day to accommodate our clients this impacts our client and guest care. Although we understand that schedules may conflict, cancellations can be disruptive. We understand that things happen and we do Read more

Pets with longer coats of different textures are often prone to matting in areas where a collar or harness is utilized. Rolled leather collars are highly suggested as they prevent matting by having a round and smooth design which prevents the hair from being caught / snagged like traditional fabric collars. Suggested Link for Purchase: (Copy & Paste) Read more

Winter has arrived, well as much winter as Sunny California is going to get. As it gets a bit colder pet parents may find themselves wanting to bundle up their beloved pets. Also who can resist the festive pet sweaters? However, be cautious when selecting apparel for your rascals as some sweaters can cause matting in the pets coat very easily. If you plan to utilize a sweater this season be sure to take the sweater off periodically and brush your dog’s coat to prevent matting. See our at home Read more

"Tear staining is usually caused by epiphora, which is the technical word for excessive tear production. The tearstains themselves are reddish-brown streaks under a dog’s (or cat’s) eyes. The condition is much more prevalent in certain breeds (for example, the Maltese, the Lhasa Apso, and the Shih Tzu), and is much more obvious in animals with light-colored coats." - Doctor Karen Becker Within the grooming industry eye stains have eluded care professionals forever and continue to do so. All Read more

If you have a rascal that requires frequent grooming; he/she probably needs frequent brushing as well. Brushing your rascals in between spa appointments can help avoid matting which can cause discomfort to your pet and also cause a potential extended appointment time upon his/her next spa visit. In most cases our pet care professionals can delicately remove mat's by using a combination of professional products, bathing, drying and brushing techniques; however in some cases if matting is close to Read more

Grooming is a delicate process and with all our services we take extra precautions in safety. We use tear free organic facial products for all pets in our care, however at times we can't predict if a pet is going to have a reaction to one of our products. While gentle massaging products around the pets face we do our best to not get any cleaning solution in the eyes, however it can't always be prevent. Also, while grooming around a dogs face and eyes we gently blow / move / guide cut hair / Read more

At Natalie’s Rascals we strive to provide excellent 5 star care for rascals big & small. Our services take a bit longer than the “traditional grooming shop” as we do an in depth bath, hand blow dry and we pace ourselves when grooming. This three step detailed process creates a calm grooming environment and better quality care and finalized services. We book spa guests by service type(s) and expected service time length, however service times all depend on the rascal’s size, coat condition and Read more